United Airlines has managed to improve its on-time rate to a record 82.8 (Domestic) and 80.5 (Foreign) for January and it’s handing out $100 bills to its employees for the achievement.  Incentives such as this have been a big deal in the former Continental culture and it is nice to hear that they are being continued today within the United structure.

It’s nice just to hear United succeeding at something like this because you don’t get those numbers unless your organization is working together.  Clearly, they are working together better.

Should we give Jeff Smisek a $100 bill if he turns a profit for Q1 2013?

Filed under: Airline Service by ajax