An article on CNN writes of passengers trapped on an Airtran airplane for 10 hours before taking off for Orlando from Colombus, Ohio.  No one would argue that this is not something that should be happening at this point and the flying public should take issue with an airline that can’t competently make a decision to cancel a flight after keeping passengers on board for just a few hours. 

If airlines do not want a passenger bill of rights passed in Congress, they must clearly communicate to their staff that this kind of event is both avoidable and irresponsible.

Filed under: Airline News by ajax