There is some rumbling out there about American Airlines’ decision to change their boarding process in the hopes of improving boarding throughout the cabin.  The change reduces boarding groups from 10 to 6 and tries to spread people throughout the cabin in each group.

Anyone who has seen boarding on an airplane in the last two years would certainly have to agree that there has to be a better way.  I’ll even admit that the current systems have every appearance of being chaotic and even unfair to many. 

Whether or not American’s new system is creating chaos or just requiring an adjustment phase really isn’t to be determined yet.  I will say that I applaud any airline attempting to make this process more harmonious  I’m not sure if it can be made harmonious but I agree that different things should be tried.

And I have a suggestion.  Board those who do not have carry-on luggage first.  Allow those people a purse and/or briefcase but that’s it.  They likely paid to have their luggage checked and ought to have access to bin space first.

Filed under: Airline News by ajax
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